At monk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our website and our AI marketing agent services.

1. Information We Collect

We collect information you provide directly, such as your name, email address, company details, and billing information when you create an account, purchase a subscription, or contact us. When you connect tools like your CMS, ad accounts, or analytics, we access only the data needed to operate your agents. We also collect usage data such as pages visited and device information through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide and improve our services, operate your AI agents, process payments through our payment provider, send service updates, respond to support requests, and analyze how our website is used so we can make it better. We do not sell your personal information.

3. Payments

Payments are processed securely by Stripe. We do not store your full card details on our servers. Stripe’s handling of your information is governed by its own privacy policy.

4. Sharing of Information

We share information only with service providers who help us run our business, such as hosting, analytics, and payment processing, and only to the extent needed for them to perform their services. We may also disclose information when required by law.

5. Data Retention & Security

We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations. We use industry-standard safeguards, including encryption in transit, to protect your data.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below and we will respond within a reasonable timeframe.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out through our contact page and we will get back to you promptly.